Paper Anchor sells downloadable products, which are, by nature, unable to be returned. We do not want to leave you unsatisfied with our product, so we will do everything we can to assist you.
Due to the nonreturnable nature of our product, it is also not eligible for refund.
If by some rare circumstance a refund is issued, and a credit will automatically be applied to your original method of payment, within seven days.
Late or missing refunds
If you haven’t received a refund after seven days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items cannot be refunded.
We do not offer exchanges.
If the item was marked as a gift when purchased and sent directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order sent to themselves to give to you later, it is ineligible for return.
Contact us at email@example.com for questions related to refunds and returns.